![]() Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. Please report back results for all steps given so I know what else to suggest if necessary. I believe several users have experienced similar problems with Elements pre-installed on their new Dell computers. See here the basic troubleshooting for install failure by Photoshop Elements: Is there any error message or number? If not it may be a failed install. There are topics on the page there to browse that can help, if not post in their forums and open a Support case all from that page. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.Īdobe Photoshop is not a Microsoft app, it is an Adobe app that comes with premium support from Adobe here: He asked for my contact number and I gave it to him.Hi Grant. I just want to activate my software that I own! He said that the only way was to upgrade my software! I was furious and said that this was dishonest and that I wanted to speak to his superior. He came back shortly and said that they don't support this version anymore. The guy over there said to wait and to let him check into my account. That's when I contacted customer support. This time the error message is that it failed to activate it and I was to contact customer support. So I try to re-enter the same serial number. Only 1 other machine was shown so I deactivated that one. So I went back to my account to see which machines were activated so that I could deactivate some. ![]() My original error was that I had too many machines activated to use it. It had my original serial number there too. I re-downloaded it from my account portal.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |